FAQs – Café Monte Capra

Frequently Asked Questions

Are Monte Capra capsules compatible with all coffee machines?

No, our capsules are designed exclusively to be compatible with Nespresso® Original Line machines. This ensures the optimal performance and extraction quality you expect from every cup.

Can Monte Capra capsules damage my Nespresso® machine?

Absolutely not! We use high-quality aluminum capsules, identical to the original Nespresso® capsules. We have a production plant with machines that have processed over 50,000 capsules without any issues, ensuring the safety and durability of your coffee machine.

What if I've already tried other Colombian coffee capsules and found them too mild or acidic?

We understand. We've dedicated 2 years and 15,000 trials to develop our flavor profiles (Siena and Dark) to overcome that perception. Our coffee is roasted specifically for capsules, offering intensities and complex notes designed for palates that already enjoy Nespresso, but with the unique character of Colombian coffee.

Are Monte Capra capsules recyclable?

Yes, our capsules are recyclable. We are committed to sustainability and are developing a program at our production plant to receive used capsules from our customers and manage them appropriately.

Does my Monte Capra capsule purchase directly support Colombian coffee growers?

Of course! At Monte Capra, our coffee is 100% Colombian. We buy directly from small and medium-sized local coffee growers at a fair price, higher than the market rate, ensuring that your choice directly contributes to the prosperity of the Colombian countryside.

Can I modify or cancel my subscription at any time?

Yes, with complete flexibility. You can modify your coffee selection or cancel your monthly subscription at any time, with no commitment or penalties. We want you to enjoy your coffee your way.

Why do some capsules drip a little slower in my machine? Can it damage it?

Don't worry, your machine is in perfect condition and will not suffer any damage. In fact, that slow drip is the best proof of the quality of the coffee you are drinking. Most commercial capsules use Robusta coffee or extremely dark roasts that make the bean porous so that water passes through very quickly.

At Monte Capra, we use 100% Colombian high-grown Arabica coffee. This bean is naturally much harder and denser. By preserving its density with our roast, your machine's pump needs a few extra seconds to penetrate the coffee, achieving a slow and perfect extraction to release all the oils and crema.

For your complete peace of mind: we have been conducting stress tests for years, extracting more than 10,000 capsules in the same machine, confirming that this natural resistance of specialty coffee does not affect the mechanism.

💡 Monte Capra expert tip: To guarantee the best flavor in your cup and extend the life of your machine, we recommend performing a hot water extraction (without inserting a capsule) at the beginning and end of the day. This cleans the conduits, prevents coffee residues from sticking, and purges any stagnant water in the system.

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